Frequently asked questions
How long does shipping take?+
Your estimated delivery time is shown at checkout and may vary depending on the product and destination. Every order is prepared with great care.
How do returns work?+
You can return unworn items within 14 days of delivery. Contact our support to start your return.
How do I find my size?+
The fit of our products is slim. You can check the sizing of each product on its page, and guide yourself based on the model’s height and the size they are wearing. If you still have doubts, our support is happy to help.
Where do the materials come from?+
We work with carefully selected manufacturing partners. Every product lists its material and origin on its product page.
Which payment methods are available?+
Credit card, PayPal, Apple Pay, Google Pay and Klarna. Under the small-business scheme (§ 19 German VAT Act) we do not charge VAT; all prices shown are final prices.
How do I care for my pieces?+
Every piece carries its own care recommendation. In general: wash cool, dry flat, iron sparingly.